Terms of Service

1. Acceptance of Terms

By accessing or using The Marrakech Society platform at themarrakechsociety.ma ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.

2. Membership

The Marrakech Society is a membership-based platform. Membership is subject to application and approval at our sole discretion.

• You must be at least 18 years old to apply for membership
• You must provide accurate and truthful information in your application
• Membership is personal and non-transferable
• We reserve the right to revoke membership at any time for violations of these terms
• Members progress through tiers (Insider, Patron, Vanguard, Oracle) based on engagement

3. Membership & Payments

• Membership subscriptions are billed through Paddle, our merchant of record
• Paddle handles tax collection, invoicing, and card processing on our behalf
• Subscriptions renew automatically at the end of each billing period until cancelled
• Event access, table reservations, and concierge fulfilment are handled off-platform by the venues or providers and are not processed through your membership subscription

4. Cancellations & Refunds

Our cancellation policy is as follows:

• Ticket cancellations: Full refund if cancelled more than 48 hours before the event. No refund within 48 hours of the event.
• VIP table cancellations: Full refund if cancelled more than 72 hours before the event. 50% refund between 24-72 hours. No refund within 24 hours.
• Event cancellation by venue: Full refund processed automatically within 5-10 business days.

5. Code of Conduct

Members are expected to uphold the standards of The Society at all times:

• Respect venue staff, other members, and guests
• Adhere to dress codes specified for each event
• Do not share or resell tickets or table reservations
• Do not photograph or record other members without consent
• Comply with all venue policies and Moroccan law

Violations may result in immediate removal from an event, membership suspension, or permanent expulsion without refund.

6. Intellectual Property

All content on the Platform — including text, graphics, logos, images, and software — is the property of The Marrakech Society or its licensors. You may not copy, distribute, modify, or create derivative works without our written permission.

7. Venue Relationships

The Marrakech Society acts as a booking platform connecting members with venue partners. We curate and vet all partner venues, but each venue operates independently. The Marrakech Society is not liable for the actions, services, or policies of individual venues beyond our platform.

8. Limitation of Liability

The Marrakech Society provides the Platform "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Platform, attendance at events, or interactions with venues or other members.

9. Privacy

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

10. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated to members via email or platform notification. Continued use of the Platform after changes constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the Kingdom of Morocco. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Marrakech, Morocco.

12. Contact

For questions regarding these Terms, contact us at: