Welcome to
The Marrakech Society
Help & Protocols
Everything you need to know about The Marrakech Society
Frequently Asked Questions
How do I upgrade my tier?expand_more
Your tier rises automatically with the nights the Society arranges for you — based on how many nights and your total spend. There are no points to track; keep booking through The Concierge and your standing grows on its own.
Do I need a ticket or QR code to get in?expand_more
No. We leave your name at the door and you walk straight in — no ticket, no QR code. Your host's contact comes with every arrangement, so someone is always expecting you.
What does the concierge fee cover?expand_more
It covers our work arranging your night — choosing the right venue, holding your table, and getting your name on the door. Your table, bottles, and drinks are settled at the venue.
Can I cancel a booking?expand_more
Yes. Cancel more than 48 hours before your night for a full refund of the concierge fee; within 48 hours the fee is non-refundable, as your venue is already held. Tables and bottles settled at the venue follow that venue's own policy.
How do I reach the concierge?expand_more
Message us anytime on WhatsApp — the button sits in the corner of every page — or start on The Concierge page. Tell us the mood and we take it from there. No tier required to begin.
Society Protocols
Dress Code
Smart casual to formal. No sportswear or flip-flops.
Arrival
Arrive within 30 minutes of your booking time.
Minimum Spend
VIP tables have minimum spend requirements.
Guests
All guests must be 21+ with valid ID.